EffECTIVE WAYS TO MAKE JEWELRY BUSINESS ONLINE IN COVID-19
With the new crown pneumonia many cut outbreaks jewelers the ability to conduct business dealings between people, the virtual sales become comfortable, which for the store to remain open and continue to take care of customers is essential. This is a way to bring kinds of jewelry COVID-19 in the online business.
Selling jewelry is not so much a simple transaction as it is more than that: it involves seeing, hearing, and recognizing your customers at the moment of celebration (engagement, holiday, graduation, anniversary, newborn baby), And we need it more than ever.
In any economy, money comes from relationships, and how your relationship will be tested.
So, when “business as usual” is canceled, how do you maintain your relationship?
HOW TO CARRY JEWELRY BUSINESS ONLINE DURING THE COVID19
1. KEEP IN TOUCH WITH YOUR BEST CUSTOMERS AND CUSTOMERS.
Create a list of your top 20% of customers and try your best to contact them.
First, send text messages are very useful, but e-mail is also possible. t hen, write a personal message to them, and check their health.
Remember, this has nothing to do with sales. This is about creating much-needed relationships.
2. USE THE CAMERA COMFORTABLY (AND USE ONE!)
Download amplification – free video-conferencing services – and set it on a phone or laptop, and then test run and then communicate with any client or customer.
Place the laptop on a flat surface, or use a selfie stick to prevent video shaking and clear the cluttered background.
Check your voice carefully, and if necessary, buy a microphone separately (if the image quality is poor, this also applies to the camera).
Finally, dress as if you are going to greet the customer in your jewelry store or store.
A little touch up will greatly help your confidence.
3. START A VIRTUAL PRIVATE APPOINTMENT.
Schedule a time to meet with customers and clients through Zoom and be sure to send a reminder email with instructions on how to download Zoom on your phone or computer.
During the appointment, ask them to follow your sales agreement and accept their credit card payment during the appointment.
Don’t forget to send receipts and shipping details via email.
4. HOST VIRTUAL RELAY PROGRAMS.
This can be done on Zoom and streamed to Facebook for more participation.
Total available within your price range of 10-12 parts (some of the higher priced jewelry products that can attract your speech, a number of moderately priced best-selling book, and some of the more affordable impulse buying).
Watch QVC and get some inspiration on how to talk about and introduce each project. Then practice before interacting with customers and customers.
During the screening of your virtual suitcase, give each part a number, and when someone asks for that number in the comments, send them a purchase link or make a plan to collect payment immediately.
Just like your virtual private appointment, you will want to receive receipts and shipping details via email.