ShipStation vs Shippo: A Complete Comparison
Everything you need to know about ShipStation and Shippo to fulfill your order
More importantly, order fulfillment when creating a successful business. Customers must believe that they will deliver the product they pay for. Make sure the shipment arrives on time and in good condition.
If you’re starting out, it ‘s easy to get overwhelmed by the amount of work involved in ecommerce store shipping and fulfillment.
You need to figure out how to build relationships with brands like FedEx and USPS and manage orders with Amazon. Save Shopify and provide excellent customer support too. Above all, there are shipping labels and packaging to consider.
Two popular shipping management solutions based on Shippo and ShipStation cloud. These tools go beyond the basics of standard delivery services and provide everything you need for a successful business.
Full Review: Shippo Guide
It is a convenient SaaS (Software as a Service) platform that simplifies the way shippo people handle the order fulfillment process in their business.
Founded in 2013, the service has achieved more than 35,000 excellent achievements. E-commerce sellers , all continue to utilize shipping management features Shippo focuses solely on e-commerce retailers and the products they sell in digital marketplaces. Flexible API means you can embed the Shippo experience into your online store.
Shippo assists with shipping costs, inventory management and developing relationships with companies such as DHL. Shippo simplifies fulfillment by creating a solid link between you and the shipping process. Shippo tracks inventory and customer orders when connected to the site.
Upon completion, Shippo passes all order information to an e-commerce database. This allows small businesses to track customer requests.
Unlike other shipping software solutions on the market, Shippo covers not only the United States, but much more. The company expands globally and ships conveniently to almost any country in the world. Shippo’s main features include:
- White label or brand shipping
- SLA 99.9% uptime
- Complete maintenance documentation
- Pay shipping and use it for free
- API calls for real-time synchronization to the dashboard
- Access to carrier account or Shippo account
- Popular code library
- International shipping support
Shippo doesn’t have a few features in certain locations that may be less attractive to some small business owners. However, managing the shipping and handling process is much easier than handling everything yourself with Shippo. Also, many agree that Shippo is one of the cheapest options on the market, supporting over 35,000 users.
Advantages and disadvantages of using Shippo Fulfillment
Shippo is a very impressive tool for order processing and inventory management. Like most major order processing solutions, this service offers great features for any small business. Shippo can be used to improve and automate various parts of the order processing process. In addition, Shippo makes shipping easier with a convenient and easy-to-use backend with low shipping costs.
- Free trial for beginners
- Flexible pricing in various packages
- Discounted carrier rates
- Excellent backend environment
- Easy-to-use components
- Lots of flexibility and integration
- Convenient best-in-class technology
- Limited customer service support
- Basic security features
- Billing-related issues
- Discount may be lower
Shippo order processing: advantages
When meeting your business needs, Shippo allows you to quickly and easily automate different aspects of your company. Everything from eBay and Etsy orders to Magento conversions can be handled in the same place. Shippo has many advantages to consider.
With a wide range of pricing models to choose from, it’s easier to find the right solution for you. It’s also worth noting that the Shippo interface is very simple, making it a good choice for beginners who don’t know much about coding and websites.
Let’s take a closer look at some of the key benefits of Shippo.
1. Easy to use.
Shippo is suitable for those who ship 50 to 5,000 orders per month, so it is suitable for small companies and beginners. There are many ways to test what Shippo can do in terms of ease of use. You can add a PAYG plan to your ecommerce software or experiment with a free trial. You’ll find Shippo very easy to use with its basic features and a streamlined layout that doesn’t require much learning curve.
2. Flexible integration
Integration with Shippo is available for unlimited use. The company integrates with more than 50 carriers, ERP, inventory management software solutions, e-commerce platforms and markets. Shippo, Etsy, Amazon, BigCommerce Weebly, Shopify and Squarespace stores.
3. Convenient price model
One of the best things about Shippo is that it offers users a wide range of pricing models to choose from. Which choice is right for you depends on the number of shipments you process each month. In addition to a variety of premium packages, Shippo offers a pay-as-you-go plan of $0.05 per shipping label. Integrating with the technology you’re already using makes it easier to update your daily tasks.
4. Best-in-class technology
Shippo is fantastic because it is not limited to offering a single store to each user. Merchants with omni channels have the added benefit of being able to tailor their fulfillment strategy across all stores on the same platform. You can also integrate your marketplace account here.
Shippo tracks all essential order information and data in each transaction. This means that we can calculate the estimated time of arrival for your package.
Shippo order processing: downsides
There are many areas that Shippo is relatively good at. This software seems to be an ideal option for those who ship between 50 and 5,000 orders per month. However, if you are selling a smaller number of products, you may want to consider taking advantage of some free plans offered by external companies like ShippingEasy.
Shippo is a good choice for its integration, ease of use, and general flexibility in features and price, but other areas may struggle. Here are some of the biggest issues with Shippo.
1. Limited customer support
If you need help, such as a shopping cart, shipment tracking, or packing slip, you need to know where to get directions. Unfortunately, Shippo doesn’t have the best support center. The company has a resource center where you can access information such as informative articles, FAQs, or tutorials. Unfortunately, Shippo agents are not able to answer your questions as often as you like.
2. Payment problems
Many order management and fulfillment companies can sometimes suffer from technical issues, which are especially common in billing issues and shipping labels. Some users of Shippo say they have difficulty receiving returns when shipping labels change unexpectedly and mail and packages are cancelled.
3. Basic security features
Shippo provides the basics when it comes to security and privacy for your business, but that’s about it as long as the company grows. There are no advanced options, such as the ability to set user rights for other accounts. This means that everyone who accesses Shippo will have the same rights. There is not much information on our privacy strategy on the Shippo website.
4. Not the best discount
Shippo has a relatively good pricing structure, especially if you’re a fan of pay-as-you-go options that buy only what you need. However, Shippo’s discount may be lower. Some users report that the discount rate is okay, but not as low as the rates offered by some competitors. It is worth taking a tour before signing up.
If you want a convenient, easy-to-use and suitable shipping and fulfillment solution for your small business, Shippo can be a good choice. The combination of the state-of-the-art technology it offers and a flexible pricing approach make it a great solution for companies looking to grow as fast as possible.
Sipo ‘s simple user interface and excellent usability make the software perfect for sellers with little technical experience. Unfortunately, this product is not suitable for everyone. As mentioned above, security features are only basic and can be an issue for companies working in highly regulated industries.
Although the discounts are good and the pricing structure is flexible, there are still opportunities to save even more through other providers. It’s also worth noting that Shippo customers sometimes report issues related to bills and mistakes.
However, the biggest problem customers face with Shippo is their limited approach to customer support. You can find many answers to your questions using the FAQs and available documentation, but sometimes you will need real human support. Unfortunately, Shippo does not always support your concerns.
Full Review: ShipStation Guide
It is a shipping and fulfillment service very similar to ShipStation Shippo. The web-based platform integrates seamlessly with shopping carts, e-commerce platforms, carriers and a host of other valuable sales channels.
Founded in 2011 by Bryon Wier and Jason Hodges, ShipStation has grown to be one of the most valuable shipping software solutions. The multi-carrier web-based service streamlines the order processing process with a variety of features that help automate and process orders from the most popular shopping carts and sales channels.
One of the things that makes ShipStation so attractive is the fact that it can pull data from multiple sources on the web simultaneously. This means that if you sell on Amazon, Facebook and your own website, you can synchronize your fulfillment strategy.
ShipStation is an all-in-one service for fulfillment of orders, includes a variety of digital sales platforms, helps to compare company shipping rates, and facilitates self-service for customers. You can also access a number of advanced features such as geographic tracking for deliveries.
Some of the ShipStation’s key features include:
- Order management
- Integration with over 70 platforms
- CSV upload and API
- Shipping management
- Label creation
- Inventory Management
- Inventory reminder
- Custom report
Like Shippo, ShipStation has a flexible way of ordering. There are several pricing plans to choose from for the fulfillment solution . Pricing is based on the number of shipments you send monthly and the appropriate number of user accounts your business requires.
Advantages and disadvantages of using ShipStation
ShipStation is one of the most attractive leading tools for fulfillment on the market today. Web-based shipping solutions help companies of all sizes streamline and simplify their shipping strategies. The software also benefits from a wide selection of powerful integrations that make it easier to keep track of your entire business.
Of course, there are downsides to using the ShipStation. For example, the company seems to be struggling with customer support. If you’re on a cheaper plan, your customer service options are immediately limited. Even if you pay a little more, it is difficult to get quick answers to your questions.
- Various customization options
- International delivery available
- Integration of various marketplaces
- Easy to use and intuitive backend with automated features
- Not the best customer service
- Some integrations don’t work as well as others.
- Technical problems are common.
We like to explore the pros and cons Seaport is recommended that you also check in detail the ups and downs of ShipStation more. The first thing you need to know is that ShipStation excels at features like customization and integration, making it a great choice for companies looking to get the most out of their software.
The intuitive backend and focus on ease of use are another positive bonus. Let’s take a closer look at what you can do with ShipStation.
1. Highly customizable
Like Shippo, ShipStation actually excels at customization as it can pull order information from over 40 different sales channels. According to user reviews, ShipStation is perfect for taking data from package labels and giving you the freedom to adjust your shipping strategy to your liking.
It also has many integrations with major shipping solutions like Canada post and beyond, so you get a great ecommerce shipping experience for your audience.
2. International presence
Some fulfillment services are more difficult to get started with because large companies focus on one area only. However, this is not a problem for ShipStation. From Fulfillment by Amazon (FBA) to Royal Mail in countries around the world, you can ship to everyone freely.
If your business is starting to grow and you are looking to expand your business to a new location, there are many domestic and international options to consider.
3. Integration of many markets
We offer more than just your favorite ShipStation flat rate shipping and custom return labels. You can also integrate this tool with a host of additional solutions. Integration is possible. ECommerce platforms, customer relationship management, and inventory management tools.
4. Ease of use through automation
ShipStation allows you to automate a variety of processes, allowing you to put a lot of effort into fulfilling orders. You can ask the system to automatically analyze customer preferences to increase your potential for future sales. Alternatively, you can set up filters that determine how the system behaves when certain tasks are performed.
You can send automatic notifications by email or to your team’s email address. You can also compare real-time rates from carriers to keep your fulfillment costs low.
ShipStation Review: Cons
Unfortunately, the ShipStation has some limitations to consider. When you compare ShipStation vs. Shippo , you should carefully consider all elements of these tools, from accessible customer service to integration with webinars and tools for stamps.com.
Here are some of the downsides of using: ShipStation .
1. Poor customer service
The channels available for customer service on ShipStation are not available 24/7. Instead, the company provides agents to other countries for a specific period between 24 am and 7 pm. Unfortunately, you only have access to phone support if you have a high rate plan.
In addition, many customers find that technical support is difficult to use and that they don’t always get the best answer to their questions.
2. Integration problem
If you have a solution with a lot of integration options like ShipStation, there is always a risk that some integrations will not work properly. Some companies haven’t made the integration immersive, and the information sent to the ShipStation system may also contain errors.
If there is a problem with the integration, it is the problem to get support from customer service.
3. Technical problems may occur regularly.
Every company can sometimes struggle with technical issues, but ShipStation seems to have a serious problem with this. There are many negative reviews that say technical difficulties such as slow software, bugs and downtime are common.
Technical difficulties are a big deal when you can’t rely on customer service to get things up and running as quickly as possible.
ShipStation Review: Verdict
ShipStation is a service that works well with many features. Although the software suffers from bugs from time to time, it seems to have gone through a lot of rigorous testing. However, if you are running a small to medium business and want a solution that supports multi-carrier access, ShipStation can be a great choice.
ShipStation offers many excellent features. There are more integrations than what we offer here. Seapo , you can use a variety of advanced features.
But this also takes a little longer to get to know the ShipStation and figure out how everything works. But once you get over the learning curve, you have plenty of powerful tools for amazing order fulfillment.
Shippo vs ShipStation: best value for money
Overall, we’re a more user-friendly product for customers who need a little help getting started processing shippo orders. It’s a great tool that’s easy to use and full of great features. A free trial is available, and there is also a flexible pricing model that makes it easy to keep track of your budget.
Shippo earns extra points for pricing. Shippo prices may not be as diverse as the options offered by ShipStation. However, pay-as-you-go plans make it much easier for small businesses to access shipping methods that don’t hurt their banks.
On the other hand, ShipStation may be a better choice for large companies. If you are serving shippers abroad, ShipStation can help. There are a lot of advanced features to discover, and there are powerful integrations to make your life a lot easier.
It is also possible to automate some tasks of the service based on ShipStation custom automation rules. In our opinion. Sipo is likely the produce of your choice when you first start. ShipStation is the place to go when upgrading.