If you’re a salesperson, chances are you’ve heard the phrase “I’m not interested.” Those three words can be devastating, especially in the midst of competition between peers, the pursuit of a personal best, or even just trying to get another sale for extra money. This may make you want to cry, scream, or quit your job altogether. But before you do that, take a deep breath and find a way to deal with it when future calls go the same way. Here are 10 ways to deal with rejection on a sales call:
Table of Contents
How to restore and create value
Don’t Take It Personally
First of all, you should expect it. Your job is to try and sell products and services to paying customers. They are under no obligation to accept any of your transactions. In any case, they are simply not interested because they are not the target audience. Train yourself not to be surprised by “no”. Thank them for their time and move on.
Keep Being Professional
Even if the deal doesn’t go through or the client is being rude to you, you must remain as professional as possible. Potential customers will notice if you accept a rejection politely and courteously. And if in the future they want to buy your product or service, they will remember your attitude and may approach you first.
Ask what went wrong
If you don’t know what went wrong with the sale, you better ask! Ask what made them abandon the product. This information can be vital to your next sale. If it’s easy to fix, you might be able to fix it and save the sale!
The last sentence
Sometimes if they refuse your offer, it’s because a competitor got them before you did. What you can do is negotiate a new offer. However, they may change their mind. Or, if their deal with a competitor doesn’t go through, they may come back to you.
Talk to your team
If you work in the sales department, then everyone has already experienced call rejection. Don’t try to keep it to yourself if you’re particularly concerned about a call that didn’t go well. Instead, discuss it with your team and let them know. You can get some helpful tips From him.
This is a necessary step
If you need so many calls before you make a sale, then consider rejection as a necessary step towards your goal. In this way, bounces are helpful as they get you one call closer to your goal.
Be persistent
If the call doesn’t go through, don’t cut off the prospect forever. While they may not be interested now, that doesn’t mean they won’t be interested in the future. Depending on your business, you may want to check them out to see if their interest has changed. But don’t contact them too often. You will be considered annoying.
Routine, routine, routine
To meet your schedule, try to make a certain number of calls in the morning. Then, after lunch, make a certain number of calls in the afternoon. Stick to it day after day and week after week. This will make you feel more productive and focused at work.
Remember your positive qualities
While you may be in a repetitive work environment, there are many things to be thankful for. Friends, family, work, car, place to live, and more can boost your motivation and help you get through the days that seem long.
Never give up
Perhaps the most important piece of advice in this article. Do not give up. If you want to sell, you need to make more calls. Then, when you fail, you can keep trying. When you do this, you will eventually succeed. It will also motivate you to keep working towards your goals.
Conclusion
In general, there are many ways to inspire and cheer up when the sale has not taken place. Remember, this is just life. Besides, you have a lot of phone calls. You may want to get on them, because if you don’t, someone else will. This means you won’t get that much money. Push yourself into these endeavors and you will succeed.
